Terms & Conditions of Sale

Applicable to all services offered by Maikkom — Last updated 12/06/2026.

Article 1: Preamble

These Terms & Conditions of Sale apply without restriction or reservation to all services agreed between the company MAIKKOM Entreprise Individuelle (hereinafter “the Provider”), managed by Florent BAEZA-WILHELM, whose registered office is located at 8 Rue Jean-Louis Vaudoyer 13090 Aix-en-Provence, registered under no. 883 670 960 000 29, and a professional or non-professional Client (hereinafter “the Client”) placing an order by telephone, email (contact@maikkom.fr), via the maikkom.fr website or by any other means.

Should these T&Cs be refused, no service may be carried out. The company reserves the right to amend its T&Cs at any time. The applicable T&Cs are those in force on the date the order is placed.

Article 2: Services offered

A) Graphic design

B) Web

Legal compliance setup available as an option (+1 200 €). Hosting with automatic renewal, 3-month cancellation notice.

C) Print

Paper printing, textiles and promotional products by catalogue and/or quote only.

D) Communication and marketing

Branding, copywriting, email campaigns and copywriting by quote only.

Article 3: Pricing and payment terms

Prices are stated in euros. VAT not applicable in accordance with article 293 B of the CGI. Any additional request is subject to a supplementary quote.

Payment methods: bank transfer, EasyTransac, Secudeal, Stripe, PayPal.

Instalments: 50% deposit on signature, 50% balance within 30 days of the invoice being issued.

Late payment: monthly interest at the statutory rate plus 10 points + a fixed indemnity of 40 € for recovery costs.

Article 4: Delivery times

Delivery times are set when the quote is approved and given as a guide only. Printed products are shipped by third-party carriers (Chronopost, Colissimo, TNT, FedEx, DHL, UPS). The Provider cannot be held liable for any delay attributable to the carrier.

Indicative timeframes:

Article 5: Contract duration

One-off offer: the contract takes effect upon signature together with the deposit and ends on delivery.

Article 6: Duration and termination of the Maïkkom Pro and Maïkkom Pro+ subscriptions

The Maïkkom Pro and Maïkkom Pro+ subscriptions are recurring graphic design service subscriptions, billed monthly and charged automatically at each due date. Their duration and termination conditions differ depending on the plan subscribed to.

A) Maïkkom Pro — no commitment

The Maïkkom Pro subscription is taken out at the rate of one thousand nine hundred and ninety euros (1 990 €) excluding tax per month, with no minimum commitment period.

It renews automatically for successive one (1) month periods. The Client may cancel it at any time, from their client area or by email to contact@maikkom.fr, with the cancellation taking effect at the end of the current monthly period. No instalment beyond the current period is then due.

B) Maïkkom Pro+ — 12-month commitment

The Maïkkom Pro+ subscription is taken out at the rate of two thousand two hundred euros (2 200 €) excluding tax per month, for a firm and irrevocable term of twelve (12) consecutive months from the date of the first charge.

During this period, the Client undertakes to pay the twelve (12) instalments provided for at the rate in force at the time of subscription. The Client retains the option of notifying at any time, from their client area or by email to contact@maikkom.fr, that they do not wish their subscription to be renewed at the end of the 12 months; however, the remaining instalments due until the end of the contractual term remain payable in full.

At the end of the initial 12-month period, the subscription renews automatically for successive one (1) month periods, terminable at any time subject to thirty (30) days’ notice given by email to contact@maikkom.fr.

C) Common provisions

Subscriptions are billed by full month, payable in advance. Any monthly period started is due in full and is non-refundable, even partially or pro rata, whatever the cause (termination, non-renewal, change of plan, suspension or interruption of the service at the Client’s request). In the event of termination, the Client retains access to the service until the end of the monthly period already paid, with no refund for unused days.

The duration and termination conditions specific to each plan are expressly accepted by the Client at the time of subscription, evidenced by validation of the initial payment and ticking the box accepting these Terms & Conditions of Sale. Switching from the Maïkkom Pro plan to the Maïkkom Pro+ plan entails taking out a new twelve (12) month commitment, running from the first charge at the Pro+ rate.

Article 7: Right of withdrawal

In accordance with articles L.221-18 and L.221-5 of the French Consumer Code, the Client has a withdrawal period of 14 calendar days from the conclusion of the contract, free of charge and without justification.

Where performance begins at the Client’s request before the end of the period, the right of withdrawal may be exercised subject to payment for the services already performed.

Article 8: Termination and cancellation

Termination: possible in the event of breach (8-day formal notice) or force majeure (article 1218 of the French Civil Code). 90-day notice for recurring offers other than the Pro / Pro+ subscriptions, whose terms are set out in article 6.

Cancellation by the Client:

Article 9: Responsibilities

Of the Provider

Of the Client

Article 10: Intellectual property

The creations remain the property of the Provider until full payment. The transfer of exploitation rights becomes effective once the invoice has been paid in full.

The Client authorises the Provider to cite and use the creations in its commercial materials (website, social media, portfolios, promotional materials), unless otherwise requested in writing.

Article 11: Data protection

The parties comply with the RGPD (EU Regulation 2016/679). The Provider protects personal data. The data protection officer can be reached at contact@maikkom.fr.

For more details, see our privacy policy.

Article 12: Governing law and disputes

French law governs this contract. In the event of a dispute, the parties agree to seek an amicable resolution before any legal action.

Consumer mediator:

CM2C — Centre de médiation de la consommation et de conciliation de Justice
Telephone: 01 89 47 00 14
Website: cm2c.net/declarer-un-litige.php
E-mail: litiges@cm2c.net
Postal address: CM2C, 49 rue de Ponthieu, 75008 Paris